Privacy Policy

Privacy Policy

Effective Date: 18 June 2025

At Second Chances Tails, we care deeply about the trust you place in us, not just when it comes to animals, but your personal information too. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

What Information We Collect

We collect personal data when you engage with us, such as when you:

• Submit a contact form
• Make a donation
• Subscribe to our newsletter
• Apply to adopt, foster, or volunteer

This may include:

• Your full name
• Email address and phone number
• Physical address
• Banking or payment details (securely processed
• Any other information you choose to share with us
   

Why We Collect Your Data

We collect your information to:

• Process donations and adoption/foster applications
• Communicate updates, newsletters, and event information
• Send thank-you notes or donor acknowledgments
• Meet our legal and financial reporting obligations 

We’ll only use your information for the purpose it was collected, unless you’ve consented otherwise.

How We Protect Your Information

We use secure servers, access restrictions, and encryption tools to safeguard your personal data. Your information is only accessible to authorized team members and trusted service providers who are contractually bound to confidentiality.

Your Rights Under POPIA

You have the right to:

• Access the personal information we hold about you
• Correct or update your details
• Request deletion of your data
• Withdraw consent at any time
• Object to processing of your information 

To exercise these rights, contact us at:  admin@secondchancestails.com

Use of Cookies

Our website may use cookies to improve user experience, understand web traffic, and enhance content delivery. You can modify your browser settings to control or block cookies.

Third-Party Sharing

We don’t sell or rent your data. We may share it with carefully vetted third-party vendors (like payment processors or email platforms) solely for purposes aligned with our mission. These parties are legally bound to protect your data.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Questions or concerns?
Please reach out to our privacy team at admin@secondchancestails.com